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Chat Bot for Distributors and Wholesalers: Retailers Get Their Ledger, Bills and Outstanding From BUSY 24x7
डिस्ट्रीब्यूटर के लिए चैट बॉट: रिटेलर को बिल, खाता और बकाया BUSY से 24 घंटे चैट पर
How a distribution house uses BNM Chat Bot with BUSY: retailers fetch bills, ledger and outstanding on chat, salesmen report collections from the road, and the owner asks for today's sale by voice.
A distribution house serves hundreds of retailers through a few salesmen and one busy office. All day the phone rings with the same questions: "send my last bill", "how much do I owe", "send the ledger from April". Each call takes an accountant away from work, and after office hours nobody answers at all. BNM Chat Bot answers those questions straight from your BUSY data, on chat, any time.
Who asks what in a distribution business
| Who | Typical questions | What the bot gives |
|---|---|---|
| Retailer (party) | Last bill, bill copy, ledger, outstanding | Last 5 bills (any one again as PDF), statement of any year, outstanding with ageing, call-back request, place an order |
| Salesman on the road | Bill copy for a shop, what is pending, report a collection | Bill copies of his parties, send a bill straight to the party, pending amounts, statement, today's orders, "received 5000 sharma" to report a collection |
| Owner | Today's sale, receivables, stock of an item | 12 owner reports: sales today and this month, purchase, receivables, payables, GST payable, ledger or outstanding of any party, stock of an item or group, and more; also by Hindi voice note |
What changes in the office
- Fewer calls: routine bill and ledger requests are answered by the bot, even at night and on Sundays.
- Faster collections: a retailer who sees his outstanding with ageing pays sooner; salesmen carry the exact pending amount.
- Collections reported at once: the salesman's "received" message reaches the office the same moment.
- Owner on the move: "aaj ki sale bataao" by voice gives today's sale from BUSY.
- Pair it with reminders: scheduled payment reminders from Bharat Narada Muni (see payment reminders from BUSY).
Is it safe?
- The bot answers only numbers that are in your BUSY or that you have messaged; strangers get nothing.
- A mobile number found on more than one account gets no account data, and every party has a daily limit.
- Answers are read from BUSY by the connector on your BUSY computer. If that computer is off, the request waits up to 24 hours and is answered as soon as it is switched on.
- Voice notes are read on our own server and deleted straight after.
Setting it up
Sign up free
On bnm.bharatbusycare.com with your mobile and OTP, or Google, and link your business number once by QR.
Install the connector
Download the BNM Chat Bot Connector from the portal onto the BUSY computer.
Check party mobiles in BUSY
Retailers and salesmen are recognised from the mobile numbers in BUSY masters, so clean them first: one correct mobile per party.
Choose the pack
Party + Salesman for retailers and the sales team, Owner for yourself, or Combo for all three.
Tell your retailers
Print a line on the bill: "Send Hi to our business number for your bills and ledger 24x7".
Packs and prices
| Pack | For | Messages | Price |
|---|---|---|---|
| Party + Salesman | Retailers and salesmen | 50 a day | Rs 7,500 / 360 days + 18% GST |
| Owner | Owner's 12 reports, Hindi voice | 50 a day | Rs 7,500 / 360 days + 18% GST |
| Combo | Owner + Party + Salesman | 100 a day | Rs 14,500 / 360 days + 18% GST |
Bot replies use no message credit. Sign up free first: the demo answers 5 chat bot messages a day. Current plans are always on our price list.
Need help setting this up in BUSY? Our team installs and trains remotely anywhere in India. Call +91-93149 87634 or see BUSY services.
Related: BNM Chat Bot · Payment reminders from BUSY · BNM plans and prices
Disclaimer: This article is general information for business owners, accountants and tax professionals, written by Bharat Busy Care as understood on the date shown below. It is not legal, tax or professional advice. GST, income-tax and other laws, rates, forms, due dates and portal steps change often: check the current Acts, rules, notifications, circulars and official advisories, and consult your CA or tax practitioner before acting on it. BUSY menu names can differ by version, plan and configuration; take a backup before changing settings. Bharat Busy Care is not responsible for any loss arising from the use of this information. BUSY is a trademark of its owner; Bharat Busy Care is an Authorised BUSY Platinum Partner. See our terms.
अस्वीकरण: यह लेख केवल सामान्य जानकारी के लिए है, कानूनी या टैक्स सलाह नहीं है। नियम बदलते रहते हैं; कोई भी निर्णय लेने से पहले नवीनतम अधिसूचना देखें और अपने CA / टैक्स सलाहकार से सलाह लें।
Updated 11-11-2026 · Bharat Busy Care, Authorised BUSY Platinum Partner
FAQ
Can retailers get their ledger from BUSY without calling the office?
Yes. With BNM Chat Bot a retailer sends Hi to your business number and picks ledger, outstanding or last bills; the answer comes from BUSY.
Will the bot answer people who are not my customers?
No. It answers only numbers that are in your BUSY or that you have messaged. Strangers get nothing.
What if the BUSY computer is switched off?
The request waits up to 24 hours and is answered as soon as the BUSY computer and connector are on.
Can salesmen report collections through the bot?
Yes. A salesman can write, for example, "received 5000 sharma" and the collection is reported to the office.
How much does BNM Chat Bot cost?
Party + Salesman or Owner Rs 7,500 per 360 days, Combo Rs 14,500 per 360 days, plus 18% GST. A free demo is available after sign-up.
More BUSY guides
- Supplier Has Not Filed GSTR-1? Find Missing Bills and Save Your ITC
- ITC Reversal: Supplier Not Paid in 180 Days (Rule 37) and Rule 37A
- Last Date to Claim ITC: The 30 November Rule Explained
- A Part-Time Accountant's Monthly GST Routine for BUSY Clients
- What Manual Purchase Entry in BUSY Really Costs Your Office
Talk to a BUSY expert
Call or message us; we answer in Hindi or English.